If you or someone else is in immediate danger or is actively harming themselves or others, call 911 or go to the nearest emergency room immediately. The hotlines listed on this website provide support, but they are not a replacement for emergency services.

Confidential (24/7) support hotline for mental health or substance use crisis, or thoughts of self-harm.
Dial 988

Statewide crisis line (24/7). Connects to mobile crisis response, crisis intervention, stabilization, and inpatient referral if needed.
1-800-345-9049

Mental health counseling, substance use treatment, psychiatric services, detoxification, housing, recovery support.
24/7 Hotline: 618-877-4420

Comprehensive Behavioral Health Center offers Individual & group therapy, psycho-social testing, case management, substance use treatment, crisis services, and residential services.
Emergency / crisis intervention (24/7); walk-in and outreach crisis services for all ages:618-482-7330
In crisis, but don’t need the ER? There’s a spot for you in our Living Room. The Living Room is a program designed to keep those who need psychiatric care out of the emergency room.

Outpatient mental health and medical appointments for students, walk-ins welcome, referrals, after-hours emergency protocols. Active during summer vacation. 618-650-2842

Centerstone offers Open Access hours to help connect you with the mental health or substance use disorder services you need in a timely manner.
Centerstone crisis hotline (24/7): 855-608-3560
Local to Springfield, IL

LifeStance is a Therapy/Counseling firm located in Springfield, IL.
They do not have a crisis hotline. The office phone number is 217-523-4534

They provide a wide range of mental-health services for children, adolescents, and adults—crisis stabilization, short-term & long-term therapy, case management and more. Memorial Health+1
Walk-in intake available Monday–Friday 8:30 am–4:00 pm. Telehealth options too.
If you or someone is in immediate crisis, they also offer a 24/7 mobile crisis response for the region (including Sangamon County) at 217-788-7070.
Chicagoland Resources

Hotline is available 24/7, 833-626-4244 (Call or Text) NAMI Chicago
Support line for individuals living with mental illness or their family/friends; they connect you to resources and help you figure out next steps. NAMI Chicago+1
Why it’s helpful: Good non-emergency but urgent line to call if you’re struggling and want to talk things out, even if you’re not sure whether it’s a full crisis.

Individual, couples, family & group therapy + psychological assessment.
Accepts clients across age ranges (children to older adults); in-person services at Lincoln Park location + telehealth available.
There is no hotline. Their office number is 773-697-8839.

For 25 years Suburban Counseling Associates of Bolingbrook has been offering professional, compassionate counseling for individuals, families, couples, veterans, and seniors. All of our experienced therapists believe in the potential for growth, ability to change, and the innate desire to heal.
There is no hotline. Their office number is 630-759-1732